It is the policy of Miami-Cast to
provide consistent conformance to our customer's expectations.
It is this customer-driven policy that provides the impetus
for continuous improvement in our products and services.
The Miami-Cast Quality Assurance Program is a formal
program that is established and maintained to provide for a
systematic control of activities and functions which may
affect the customer's expectations. All employees are
responsible for meeting customer requirements by identifying,
reporting, and resolving problems in order that we may improve
our relationship with the customer and contribute positively
towards the customer's and Miami-Cast's profitability.
Miami-Cast, Inc. endorses the concepts of continuous
quality improvement and total quality management which stress
an integrated business management approach to quality. This
approach emphasizes that quality is the responsibility
of every employee.
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